{"id":33196,"date":"2026-04-06T12:21:59","date_gmt":"2026-04-06T12:21:59","guid":{"rendered":"https:\/\/guruz.net\/?page_id=33196"},"modified":"2026-04-07T13:55:30","modified_gmt":"2026-04-07T13:55:30","slug":"warranty-claim-2","status":"publish","type":"page","link":"https:\/\/guruz.net\/hi\/warranty-claim-2\/","title":{"rendered":"Warranty Claim"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n \r\n\r\n\r\nGURUZ Warranty Claim<\/title>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n*{margin:0;padding:0;box-sizing:border-box}\r\nbody{font-family:'Inter',sans-serif;background:#f5f7fa;color:#1e293b}\r\n.header{background:linear-gradient(135deg,#2874f0,#1e3a8a);padding:24px 16px;text-align:center}\r\n.header h2{color:#fff;font-size:24px;font-weight:800;letter-spacing:-0.5px}\r\n.header span{color:rgba(255,255,255,0.7);font-size:14px}\r\n.main{max-width:800px;margin:0 auto;padding:32px 16px}\r\n.steps{display:flex;justify-content:center;gap:8px;margin-bottom:32px;flex-wrap:wrap}\r\n.step{display:flex;align-items:center;gap:8px;padding:8px 16px;border-radius:999px;font-size:13px;font-weight:600;background:#e8edf5;color:#64748b;transition:all .3s}\r\n.step.active{background:linear-gradient(135deg,#2874f0,#1e3a8a);color:#fff;box-shadow:0 4px 15px rgba(40,116,240,0.35)}\r\n.step .num{width:24px;height:24px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;background:rgba(255,255,255,0.2)}\r\n.step.active .num{background:rgba(255,255,255,0.3)}\r\n.section-header{text-align:center;margin-bottom:32px}\r\n.section-header .icon-box{width:64px;height:64px;border-radius:16px;background:linear-gradient(135deg,#2874f0,#1e3a8a);display:inline-flex;align-items:center;justify-content:center;margin-bottom:16px;box-shadow:0 8px 25px rgba(40,116,240,0.3)}\r\n.section-header .icon-box svg{width:32px;height:32px;color:#fff;fill:none;stroke:#fff;stroke-width:2}\r\n.section-header h1{font-size:28px;font-weight:800;margin-bottom:8px}\r\n.section-header p{color:#64748b;font-size:15px}\r\n.terms-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:32px;margin-bottom:24px}\r\n.terms-card h3{font-size:16px;font-weight:700;margin-bottom:12px;display:flex;align-items:center;gap:8px}\r\n.terms-card ul{list-style:none;padding:0}\r\n.terms-card li{padding:8px 0;font-size:14px;color:#475569;display:flex;align-items:flex-start;gap:10px;line-height:1.6}\r\n.terms-card li::before{content:\"\u2713\";color:#2874f0;font-weight:700;flex-shrink:0}\r\n.terms-card.warning{border-color:#f59e0b;background:#fffbeb}\r\n.terms-card.warning li::before{content:\"\u26a0\";color:#f59e0b}\r\n.checkbox-row{display:flex;align-items:center;gap:12px;padding:16px;background:#f0f4ff;border-radius:12px;margin-bottom:24px;cursor:pointer}\r\n.checkbox-row input{width:20px;height:20px;accent-color:#2874f0}\r\n.checkbox-row label{font-size:14px;font-weight:600;color:#1e293b;cursor:pointer}\r\n.form-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:32px}\r\n.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}\r\n@media(max-width:640px){.form-grid{grid-template-columns:1fr}}\r\n.field{display:flex;flex-direction:column;gap:6px}\r\n.field label{font-size:13px;font-weight:600;color:#1e293b;display:flex;align-items:center;gap:6px}\r\n.field label svg{width:14px;height:14px;stroke:#2874f0;fill:none;stroke-width:2}\r\n.field input,.field select,.field textarea{height:44px;padding:0 12px;border:1px solid #e2e8f0;border-radius:10px;font-size:14px;font-family:inherit;outline:none;transition:border .2s;background:#fff;color:#1e293b}\r\n.field textarea{height:100px;padding:12px;resize:vertical}\r\n.field input:focus,.field select:focus,.field textarea:focus{border-color:#2874f0;box-shadow:0 0 0 3px rgba(40,116,240,0.1)}\r\n.field .error{border-color:#ef4444!important}\r\n.field .error-msg{font-size:12px;color:#ef4444;display:flex;align-items:center;gap:4px}\r\n.full-width{grid-column:1\/-1}\r\n.upload-zone{border:2px dashed #e2e8f0;border-radius:12px;padding:40px 20px;text-align:center;cursor:pointer;transition:all .3s}\r\n.upload-zone:hover{border-color:#2874f0;background:#f0f4ff}\r\n.upload-zone.has-file{border-color:rgba(40,116,240,0.4);background:#f0f4ff}\r\n.upload-zone.err{border-color:#ef4444;background:#fef2f2}\r\n.upload-zone svg{width:40px;height:40px;stroke:#94a3b8;fill:none;stroke-width:1.5;margin:0 auto 12px}\r\n.upload-zone.has-file svg{stroke:#2874f0}\r\n.upload-zone p{font-size:14px;font-weight:500;color:#1e293b}\r\n.upload-zone .sub{font-size:12px;color:#94a3b8;margin-top:4px}\r\n.upload-guide{background:#f0f4ff;border-radius:10px;padding:16px;margin-top:12px}\r\n.upload-guide p{font-size:12px;font-weight:700;color:#1e293b;margin-bottom:8px}\r\n.upload-guide li{font-size:12px;color:#64748b;margin-left:16px;line-height:1.8}\r\n.divider{display:flex;align-items:center;gap:12px;margin:16px 0}\r\n.divider .line{flex:1;height:1px;background:#e2e8f0}\r\n.divider span{font-size:12px;font-weight:600;color:#94a3b8}\r\n.drive-hint{font-size:12px;color:#64748b;margin-top:6px;line-height:1.6}\r\n.btn-primary{display:block;margin:24px auto 0;padding:14px 48px;background:linear-gradient(135deg,#2874f0,#1e3a8a);color:#fff;border:none;border-radius:12px;font-size:16px;font-weight:700;cursor:pointer;box-shadow:0 8px 25px rgba(40,116,240,0.3);transition:all .3s;font-family:inherit}\r\n.btn-primary:hover{opacity:0.9;transform:translateY(-1px)}\r\n.btn-primary:disabled{opacity:0.5;cursor:not-allowed;transform:none}\r\n.confirm-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:48px 32px;text-align:center}\r\n.confirm-card .check-circle{width:80px;height:80px;border-radius:50%;background:linear-gradient(135deg,#22c55e,#16a34a);display:inline-flex;align-items:center;justify-content:center;margin-bottom:24px;box-shadow:0 8px 25px rgba(34,197,94,0.3)}\r\n.confirm-card .check-circle svg{width:40px;height:40px;stroke:#fff;fill:none;stroke-width:3}\r\n.confirm-card h2{font-size:24px;font-weight:800;margin-bottom:8px}\r\n.confirm-card p{color:#64748b;font-size:14px;line-height:1.6;margin-bottom:8px}\r\n.footer{border-top:1px solid #e2e8f0;padding:24px;text-align:center;font-size:12px;color:#94a3b8}\r\n.hidden{display:none}\r\n\r\n\r\n.claim-card {\r\n background: #fff;\r\n padding: 25px;\r\n border-radius: 10px;\r\n max-width: 800px;\r\n box-shadow: 0 2px 10px rgba(0,0,0,0.08);\r\n line-height: 1.7;\r\n color: #333;\r\n}\r\n\r\n\/* ONLY inside this card *\/\r\n.claim-card h2 {\r\n margin-top: 0;\r\n color: #1a73e8;\r\n font-size: 22px;\r\n}\r\n\r\n.claim-card p {\r\n font-size: 15px;\r\n margin-bottom: 15px;\r\n}\r\n\r\n.claim-card .highlight {\r\n color: #1a73e8;\r\n font-weight: 500;\r\n}\r\n\r\n.claim-card .bold {\r\n font-weight: bold;\r\n}\r\n\r\n.claim-card .footer {\r\n margin-top: 20px;\r\n font-weight: 500;\r\n}\r\n\r\n\r\n\r\n.contact-box {\r\n background: #f1f5fb;\r\n border-radius: 12px;\r\n padding: 20px;\r\n text-align: center;\r\n margin-top: 20px;\r\n}\r\n\r\n\/* Title *\/\r\n.contact-box h3 {\r\n margin: 0 0 15px;\r\n font-size: 18px;\r\n color: #333;\r\n}\r\n\r\n\/* Flex layout *\/\r\n.contact-items {\r\n display: flex;\r\n justify-content: center;\r\n gap: 25px;\r\n flex-wrap: wrap;\r\n}\r\n\r\n\/* Each item *\/\r\n.contact-item {\r\n text-decoration: none;\r\n color: #1a73e8;\r\n font-size: 15px;\r\n display: flex;\r\n align-items: center;\r\n gap: 6px;\r\n transition: 0.2s;\r\n}\r\n\r\n\/* Hover effect *\/\r\n.contact-item:hover {\r\n text-decoration: underline;\r\n}\r\n\r\n\/* \ud83d\udcf1 Mobile responsive *\/\r\n@media (max-width: 600px) {\r\n .contact-items {\r\n flex-direction: column;\r\n gap: 12px;\r\n }\r\n}\r\n\r\n\r\n\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"header\">\r\n <h2>GURUZ<\/h2>\r\n <span>| Warranty Claim Center<\/span>\r\n<\/div>\r\n\r\n<div class=\"main\">\r\n <div class=\"steps\">\r\n <div class=\"step active\" id=\"step-ind-1\"><span class=\"num\">1<\/span> Terms & Conditions<\/div>\r\n <div class=\"step\" id=\"step-ind-2\"><span class=\"num\">2<\/span> Claim Form<\/div>\r\n <div class=\"step\" id=\"step-ind-3\"><span class=\"num\">3<\/span> Confirmation<\/div>\r\n <\/div>\r\n\r\n \r\n <div id=\"step1\">\r\n <div class=\"section-header\">\r\n <div class=\"icon-box\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z\"\/><\/svg>\r\n <\/div>\r\n <h1>Terms & Conditions<\/h1>\r\n <p>\u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u0995\u09cd\u09b2\u09c7\u0987\u09ae \u099c\u09ae\u09be \u09a6\u09c7\u0993\u09af\u09bc\u09be\u09b0 \u0986\u0997\u09c7 \u09a8\u09bf\u099a\u09c7\u09b0 \u09b6\u09b0\u09cd\u09a4\u09be\u09ac\u09b2\u09c0 \u09ae\u09a8\u09cb\u09af\u09cb\u0997 \u09b8\u09b9\u0995\u09be\u09b0\u09c7 \u09aa\u09a1\u09bc\u09c1\u09a8\u0964<\/p>\r\n <\/div>\r\n\r\n <div class=\"terms-card\">\r\n <h3>\ud83d\udccb \u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u0995\u09ad\u09be\u09b0\u09c7\u099c \u09b6\u09b0\u09cd\u09a4\u09be\u09ac\u09b2\u09c0<\/h3>\r\n <ul>\r\n <li>\u09b6\u09c1\u09a7\u09c1\u09ae\u09be\u09a4\u09cd\u09b0 \u0989\u09ce\u09aa\u09be\u09a6\u09a8\u0997\u09a4 \u09a4\u09cd\u09b0\u09c1\u099f\u09bf (Manufacturing Defect) \u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf\u09b0 \u0986\u0993\u09a4\u09be\u09af\u09bc \u09aa\u09a1\u09bc\u09ac\u09c7<\/li>\r\n <li>\u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u0995\u09be\u09b0\u09cd\u09a1 \u09ac\u09be \u0995\u09cd\u09b0\u09af\u09bc\u09c7\u09b0 \u09aa\u09cd\u09b0\u09ae\u09be\u09a3\u09aa\u09a4\u09cd\u09b0 (Invoice\/Receipt) \u0985\u09ac\u09b6\u09cd\u09af\u0987 \u09b8\u0982\u09b0\u0995\u09cd\u09b7\u09a3 \u0995\u09b0\u09a4\u09c7 \u09b9\u09ac\u09c7<\/li>\r\n <li>\u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u09b8\u09ae\u09af\u09bc\u09b8\u09c0\u09ae\u09be\u09b0 \u09ae\u09a7\u09cd\u09af\u09c7 \u0995\u09cd\u09b2\u09c7\u0987\u09ae \u0995\u09b0\u09a4\u09c7 \u09b9\u09ac\u09c7<\/li>\r\n <li>\u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u09b8\u09bf\u09b0\u09bf\u09af\u09bc\u09be\u09b2 \u09a8\u09ae\u09cd\u09ac\u09b0 \u098f\u09ac\u0982 \u09ae\u09a1\u09c7\u09b2 \u09a8\u09ae\u09cd\u09ac\u09b0 \u09af\u09be\u099a\u09be\u0987 \u0995\u09b0\u09be \u09b9\u09ac\u09c7<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"terms-card warning\">\r\n <h3>\u26a0\ufe0f \u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u09ac\u09be\u09a4\u09bf\u09b2\u09c7\u09b0 \u09b6\u09b0\u09cd\u09a4\u09be\u09ac\u09b2\u09c0<\/h3>\r\n <ul>\r\n <li>\u09ad\u09c1\u09b2 \u09ac\u09cd\u09af\u09ac\u09b9\u09be\u09b0, \u0985\u09ac\u09b9\u09c7\u09b2\u09be \u09ac\u09be \u09a6\u09c1\u09b0\u09cd\u0998\u099f\u09a8\u09be\u099c\u09a8\u09bf\u09a4 \u0995\u09cd\u09b7\u09a4\u09bf<\/li>\r\n <li>\u0985\u09a8\u09a8\u09c1\u09ae\u09cb\u09a6\u09bf\u09a4 \u09ae\u09c7\u09b0\u09be\u09ae\u09a4 \u09ac\u09be \u09aa\u09b0\u09bf\u09ac\u09b0\u09cd\u09a4\u09a8<\/li>\r\n <li>\u09aa\u09be\u09a8\u09bf, \u0986\u0997\u09c1\u09a8 \u09ac\u09be \u09aa\u09cd\u09b0\u09be\u0995\u09c3\u09a4\u09bf\u0995 \u09a6\u09c1\u09b0\u09cd\u09af\u09cb\u0997\u099c\u09a8\u09bf\u09a4 \u0995\u09cd\u09b7\u09a4\u09bf<\/li>\r\n <li>\u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u09b8\u09bf\u09b2 \u09ad\u09be\u0999\u09be \u09ac\u09be \u0995\u09cd\u09b7\u09a4\u09bf\u0997\u09cd\u09b0\u09b8\u09cd\u09a4 \u09b9\u09b2\u09c7<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <div class=\"checkbox-row\" click=\"document.getElementById('agreeCheck').click()\">\r\n <input type=\"checkbox\" id=\"agreeCheck\">\r\n <label for=\"agreeCheck\">\u0986\u09ae\u09bf \u0989\u09aa\u09b0\u09c7\u09b0 \u09b8\u0995\u09b2 \u09b6\u09b0\u09cd\u09a4\u09be\u09ac\u09b2\u09c0 \u09aa\u09a1\u09bc\u09c7\u099b\u09bf \u098f\u09ac\u0982 \u09b8\u09ae\u09cd\u09ae\u09a4 \u0986\u099b\u09bf<\/label>\r\n <\/div>\r\n\r\n <button class=\"btn-primary\" id=\"btnContinue\" disabled onclick=\"goToStep(2)\">Continue to Claim Form \u2192<\/button>\r\n <\/div>\r\n\r\n \r\n <div id=\"step2\" class=\"hidden\">\r\n <div class=\"section-header\">\r\n <div class=\"icon-box\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M20 7l-8-4-8 4m16 0l-8 4m8-4v10l-8 4m0-10L4 7m8 4v10M4 7v10l8 4\"\/><\/svg>\r\n <\/div>\r\n <h1>Submit Your Warranty Claim<\/h1>\r\n <p>\u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u0995\u09cd\u09b2\u09c7\u0987\u09ae \u09aa\u09cd\u09b0\u09b8\u09c7\u09b8 \u09b6\u09c1\u09b0\u09c1 \u0995\u09b0\u09a4\u09c7 \u09a8\u09bf\u099a\u09c7\u09b0 \u09a4\u09a5\u09cd\u09af\u0997\u09c1\u09b2\u09cb \u09b8\u09a0\u09bf\u0995\u09ad\u09be\u09ac\u09c7 \u09aa\u09c2\u09b0\u09a3 \u0995\u09b0\u09c1\u09a8\u0964<\/p>\r\n <\/div>\r\n\r\n \r\n <form id=\"claimForm\" action=\"https:\/\/formsubmit.co\/guruzteam24@gmail.com\" method=\"POST\" enctype=\"multipart\/form-data\">\r\n <input type=\"hidden\" name=\"_subject\" value=\"\ud83d\udd27 New Warranty Claim - GURUZ\">\r\n <input type=\"hidden\" name=\"_captcha\" value=\"false\">\r\n <input type=\"hidden\" name=\"_template\" value=\"table\">\r\n <input type=\"hidden\" name=\"_next\" value=\"#\">\r\n\r\n <div class=\"form-card\">\r\n <div class=\"form-grid\">\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M16 7a4 4 0 11-8 0 4 4 0 018 0zM12 14a7 7 0 00-7 7h14a7 7 0 00-7-7z\"\/><\/svg> Customer Name<\/label>\r\n <input type=\"text\" name=\"Customer Name\" placeholder=\"\u0986\u09aa\u09a8\u09be\u09b0 \u09aa\u09c2\u09b0\u09cd\u09a3 \u09a8\u09be\u09ae\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M3 5a2 2 0 012-2h3.28a1 1 0 01.948.684l1.498 4.493a1 1 0 01-.502 1.21l-2.257 1.13a11.042 11.042 0 005.516 5.516l1.13-2.257a1 1 0 011.21-.502l4.493 1.498a1 1 0 01.684.949V19a2 2 0 01-2 2h-1C9.716 21 3 14.284 3 6V5z\"\/><\/svg> Mobile Number<\/label>\r\n <input type=\"tel\" name=\"Mobile Number\" placeholder=\"\u0986\u09aa\u09a8\u09be\u09b0 \u09b8\u099a\u09b2 \u09ae\u09cb\u09ac\u09be\u0987\u09b2 \u09a8\u09ae\u09cd\u09ac\u09b0\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M3 8l7.89 5.26a2 2 0 002.22 0L21 8M5 19h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z\"\/><\/svg> Email Address<\/label>\r\n <input type=\"email\" name=\"Email Address\" placeholder=\"\u0986\u09aa\u09a8\u09be\u09b0 \u0987\u09ae\u09c7\u0987\u09b2 \u09a0\u09bf\u0995\u09be\u09a8\u09be\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M7 20l4-16m2 16l4-16M6 9h14M4 15h14\"\/><\/svg> Order ID \/ Invoice<\/label>\r\n <input type=\"text\" name=\"Order ID\" placeholder=\"\u0985\u09b0\u09cd\u09a1\u09be\u09b0 \u0986\u0987\u09a1\u09bf \u09ac\u09be \u0987\u09a8\u09ad\u09af\u09bc\u09c7\u09b8 \u09a8\u09ae\u09cd\u09ac\u09b0\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M20 7l-8-4-8 4m16 0l-8 4m8-4v10l-8 4m0-10L4 7m8 4v10M4 7v10l8 4\"\/><\/svg> Product Name<\/label>\r\n <input type=\"text\" name=\"Product Name\" placeholder=\"\u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u09a8\u09be\u09ae\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M7 7h.01M7 3h5c.512 0 1.024.195 1.414.586l7 7a2 2 0 010 2.828l-7 7a2 2 0 01-2.828 0l-7-7A1.994 1.994 0 013 12V7a4 4 0 014-4z\"\/><\/svg> Brand Name<\/label>\r\n <input type=\"text\" name=\"Brand Name\" placeholder=\"\u09ac\u09cd\u09b0\u09cd\u09af\u09be\u09a8\u09cd\u09a1\u09c7\u09b0 \u09a8\u09be\u09ae\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M9 3v2m6-2v2M9 19v2m6-2v2M5 9H3m2 6H3m18-6h-2m2 6h-2M7 19h10a2 2 0 002-2V7a2 2 0 00-2-2H7a2 2 0 00-2 2v10a2 2 0 002 2zM9 9h6v6H9V9z\"\/><\/svg> Product Model<\/label>\r\n <input type=\"text\" name=\"Product Model\" placeholder=\"\u09ae\u09a1\u09c7\u09b2 \u09a8\u09be\u09ae \/ \u09a8\u09ae\u09cd\u09ac\u09b0\" required>\r\n <\/div>\r\n <div class=\"field\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M8 7V3m8 4V3m-9 8h10M5 21h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z\"\/><\/svg> Purchase Date<\/label>\r\n <input type=\"date\" name=\"Purchase Date\" required>\r\n <\/div>\r\n\r\n <div class=\"field full-width\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-2.5L13.732 4.5c-.77-.833-2.694-.833-3.464 0L3.34 16.5c-.77.833.192 2.5 1.732 2.5z\"\/><\/svg> Issue Category<\/label>\r\n <select name=\"Issue Category\" required>\r\n <option value=\"\">\u09b8\u09ae\u09b8\u09cd\u09af\u09be\u09b0 \u09a7\u09b0\u09a8 \u09a8\u09bf\u09b0\u09cd\u09ac\u09be\u099a\u09a8 \u0995\u09b0\u09c1\u09a8<\/option>\r\n <option>Power Issue \/ \u099a\u09be\u09b2\u09c1 \u09b9\u099a\u09cd\u099b\u09c7 \u09a8\u09be<\/option>\r\n <option>Display Problem \/ \u09a1\u09bf\u09b8\u09aa\u09cd\u09b2\u09c7 \u09b8\u09ae\u09b8\u09cd\u09af\u09be<\/option>\r\n <option>Sound Issue \/ \u09b8\u09be\u0989\u09a8\u09cd\u09a1 \u09b8\u09ae\u09b8\u09cd\u09af\u09be<\/option>\r\n <option>Charging Issue \/ \u099a\u09be\u09b0\u09cd\u099c\u09bf\u0982 \u09b8\u09ae\u09b8\u09cd\u09af\u09be<\/option>\r\n <option>Connectivity Issue \/ \u09b8\u0982\u09af\u09cb\u0997 \u09b8\u09ae\u09b8\u09cd\u09af\u09be<\/option>\r\n <option>Software \/ Firmware Issue<\/option>\r\n <option>Physical Defect (Manufacturing)<\/option>\r\n <option>Other \/ \u0985\u09a8\u09cd\u09af\u09be\u09a8\u09cd\u09af<\/option>\r\n <\/select>\r\n <\/div>\r\n\r\n <div class=\"field full-width\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M8 12h.01M12 12h.01M16 12h.01M21 12c0 4.418-4.03 8-9 8a9.863 9.863 0 01-4.255-.949L3 20l1.395-3.72C3.512 15.042 3 13.574 3 12c0-4.418 4.03-8 9-8s9 3.582 9 8z\"\/><\/svg> Problem Details<\/label>\r\n <textarea name=\"Problem Details\" placeholder=\"\u09b8\u09ae\u09b8\u09cd\u09af\u09be\u099f\u09bf \u09b8\u0982\u0995\u09cd\u09b7\u09c7\u09aa\u09c7 \u09b2\u09bf\u0996\u09c1\u09a8\" rows=\"4\" required><\/textarea>\r\n <\/div>\r\n\r\n \r\n <div class=\"field full-width\">\r\n <label><svg viewBox=\"0 0 24 24\"><path d=\"M15 10l4.553-2.276A1 1 0 0121 8.618v6.764a1 1 0 01-1.447.894L15 14M5 18h8a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v8a2 2 0 002 2z\"\/><\/svg> Upload Video Proof<\/label>\r\n <div class=\"upload-zone\" id=\"uploadZone\" onclick=\"document.getElementById('videoInput').click()\">\r\n <input type=\"file\" id=\"videoInput\" name=\"attachment\" accept=\"video\/*\" style=\"display:none\" onchange=\"handleVideo(this)\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M4 16v1a3 3 0 003 3h10a3 3 0 003-3v-1m-4-8l-4-4m0 0L8 8m4-4v12\"\/><\/svg>\r\n <p id=\"uploadText\">\u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u09ac\u09b0\u09cd\u09a4\u09ae\u09be\u09a8 \u0985\u09ac\u09b8\u09cd\u09a5\u09be\u09b0 \u0995\u09cd\u09b2\u09bf\u09af\u09bc\u09be\u09b0 \u09ad\u09bf\u09a1\u09bf\u0993 \u0986\u09aa\u09b2\u09cb\u09a1 \u0995\u09b0\u09c1\u09a8<\/p>\r\n <p class=\"sub\" id=\"uploadSub\">\u0995\u09cd\u09b2\u09bf\u0995 \u0995\u09b0\u09c1\u09a8 (\u09b8\u09b0\u09cd\u09ac\u09cb\u099a\u09cd\u099a \u09eb\u09e6\u09e6MB)<\/p>\r\n <\/div>\r\n <p class=\"error-msg hidden\" id=\"videoSizeErr\">\u26a0 \u09ad\u09bf\u09a1\u09bf\u0993 \u09b8\u09b0\u09cd\u09ac\u09cb\u099a\u09cd\u099a \u09eb\u09e6\u09e6MB \u09b9\u09a4\u09c7 \u09aa\u09be\u09b0\u09ac\u09c7<\/p>\r\n <p class=\"error-msg hidden\" id=\"videoRequiredErr\">\u26a0 \u09ad\u09bf\u09a1\u09bf\u0993 \u0986\u09aa\u09b2\u09cb\u09a1 \u0985\u09a5\u09ac\u09be Google Drive \u09b2\u09bf\u0982\u0995 \u09a6\u09bf\u09a4\u09c7 \u09b9\u09ac\u09c7<\/p>\r\n\r\n <div class=\"divider\">\r\n <div class=\"line\"><\/div>\r\n <span>\u0985\u09a5\u09ac\u09be<\/span>\r\n <div class=\"line\"><\/div>\r\n <\/div>\r\n\r\n <label style=\"font-size:13px;font-weight:600;display:flex;align-items:center;gap:6px;margin-bottom:6px\">\r\n <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#2874f0\" stroke-width=\"2\"><path d=\"M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71\"\/><\/svg>\r\n Google Drive Video Link\r\n <\/label>\r\n <input type=\"url\" id=\"driveLink\" name=\"Google Drive Link\" placeholder=\"https:\/\/drive.google.com\/file\/d\/... (\u09b2\u09bf\u0982\u0995\u099f\u09bf Anyone with the link \u09b0\u09be\u0996\u09c1\u09a8)\">\r\n <p class=\"error-msg hidden\" id=\"driveLinkErr\">\u26a0 \u09b8\u09a0\u09bf\u0995 Google Drive \u09b2\u09bf\u0982\u0995 \u09a6\u09bf\u09a8<\/p>\r\n <p class=\"drive-hint\">\u09ac\u09a1\u09bc \u09ad\u09bf\u09a1\u09bf\u0993\u09b0 \u099c\u09a8\u09cd\u09af Google Drive \u098f \u0986\u09aa\u09b2\u09cb\u09a1 \u0995\u09b0\u09c7 \u09b2\u09bf\u0982\u0995 \u09b6\u09c7\u09af\u09bc\u09be\u09b0 \u0995\u09b0\u09c1\u09a8\u0964 \u09b2\u09bf\u0982\u0995\u09c7 \"Anyone with the link\" \u0985\u09cd\u09af\u09be\u0995\u09cd\u09b8\u09c7\u09b8 \u09a6\u09bf\u09a8\u0964<\/p>\r\n\r\n <div class=\"upload-guide\">\r\n <p>\u09ad\u09bf\u09a1\u09bf\u0993 \u0986\u09aa\u09b2\u09cb\u09a1 \u09a8\u09bf\u09b0\u09cd\u09a6\u09c7\u09b6\u09a8\u09be:<\/p>\r\n <ul>\r\n <li>\u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u09aa\u09cd\u09b0\u09a4\u09bf\u099f\u09bf \u09aa\u09be\u09b6 \u09aa\u09b0\u09bf\u09b7\u09cd\u0995\u09be\u09b0\u09ad\u09be\u09ac\u09c7 \u09a6\u09c7\u0996\u09be\u09a4\u09c7 \u09b9\u09ac\u09c7<\/li>\r\n <li>\u09ae\u09c2\u09b2 \u09b8\u09ae\u09b8\u09cd\u09af\u09be\u099f\u09bf \u09ad\u09bf\u09a1\u09bf\u0993\u09a4\u09c7 \u0989\u09b2\u09cd\u09b2\u09c7\u0996 \u0995\u09b0\u09a4\u09c7 \u09b9\u09ac\u09c7<\/li>\r\n <li>\u09aa\u09cd\u09b0\u09af\u09bc\u09cb\u099c\u09a8\u09c7 \u09aa\u09a3\u09cd\u09af\u099f\u09bf \u0985\u09a8 \/ \u099a\u09be\u09b2\u09bf\u09af\u09bc\u09c7 \u09b8\u09ae\u09b8\u09cd\u09af\u09be \u09a6\u09c7\u0996\u09be\u09a4\u09c7 \u09b9\u09ac\u09c7<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <button type=\"button\" class=\"btn-primary\" onclick=\"validateAndSubmit()\">Claim Now<\/button>\r\n <\/form>\r\n <\/div>\r\n\r\n \r\n <div id=\"step3\" class=\"hidden\">\r\n <div class=\"confirm-card\">\r\n <div class=\"check-circle\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M5 13l4 4L19 7\"\/><\/svg>\r\n <\/div>\r\n <div class=\"claim-card\">\r\n <h2>\u0995\u09cd\u09b2\u09c7\u0987\u09ae \u09b8\u09ab\u09b2\u09ad\u09be\u09ac\u09c7 \u099c\u09ae\u09be \u09b9\u09af\u09bc\u09c7\u099b\u09c7! \ud83c\udf89<\/h2>\r\n <p>\r\n \u0986\u09aa\u09a8\u09be\u09b0 \u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf \u0995\u09cd\u09b2\u09c7\u0987\u09ae \u0985\u09a8\u09c1\u09b0\u09cb\u09a7 \u09b8\u09ab\u09b2\u09ad\u09be\u09ac\u09c7 \r\n <span class=\"bold\">GURUZ Support Team<\/span>\u2013\u098f\u09b0 \u0995\u09be\u099b\u09c7 \u099c\u09ae\u09be \u09b9\u09af\u09bc\u09c7\u099b\u09c7\u0964\r\n <\/p>\r\n\r\n <p>\r\n \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u099f\u09bf\u09ae \u0986\u09aa\u09a8\u09be\u09b0 \u09aa\u09cd\u09b0\u09a6\u09a4\u09cd\u09a4 \u09a4\u09a5\u09cd\u09af \u0993 \u09ad\u09bf\u09a1\u09bf\u0993 \u09af\u09be\u099a\u09be\u0987 \u0995\u09b0\u09c7 \u09aa\u09b0\u09ac\u09b0\u09cd\u09a4\u09c0 \u09aa\u09cd\u09b0\u09af\u09bc\u09cb\u099c\u09a8\u09c0\u09af\u09bc \u0986\u09aa\u09a1\u09c7\u099f \u0986\u09aa\u09a8\u09be\u09b0 \u09b8\u09be\u09a5\u09c7 \u09b6\u09c7\u09af\u09bc\u09be\u09b0 \u0995\u09b0\u09ac\u09c7\u0964 \r\n \u09aa\u09b0\u09ac\u09b0\u09cd\u09a4\u09c0 \u09aa\u09a6\u0995\u09cd\u09b7\u09c7\u09aa \u09b8\u09ae\u09cd\u09aa\u09b0\u09cd\u0995\u09c7 \u0986\u09aa\u09a8\u09be\u0995\u09c7 \u0987\u09ae\u09c7\u09b2 \u09ac\u09be \u098f\u09b8\u098f\u09ae\u098f\u09b8-\u098f\u09b0 \u09ae\u09be\u09a7\u09cd\u09af\u09ae\u09c7 \u099c\u09be\u09a8\u09be\u09a8\u09cb \u09b9\u09ac\u09c7 \r\n <span class=\"highlight\">(\u09b8\u09be\u09a7\u09be\u09b0\u09a3\u09a4 \u09e8-\u09eb \u0995\u09be\u09b0\u09cd\u09af\u09a6\u09bf\u09ac\u09b8\u09c7\u09b0 \u09ae\u09a7\u09cd\u09af\u09c7)<\/span>\u0964\r\n <\/p>\r\n\r\n <p>\r\n \u09af\u09a6\u09bf \u0986\u09aa\u09a8\u09be\u09b0 \u0995\u09cd\u09b2\u09c7\u0987\u09ae \u09aa\u09cd\u09b0\u09be\u09a5\u09ae\u09bf\u0995 \u09af\u09be\u099a\u09be\u0987\u09af\u09bc\u09c7 \u0993\u09af\u09bc\u09be\u09b0\u09c7\u09a8\u09cd\u099f\u09bf\u09b0 \u099c\u09a8\u09cd\u09af \u09af\u09cb\u0997\u09cd\u09af \u09ac\u09bf\u09ac\u09c7\u099a\u09bf\u09a4 \u09b9\u09af\u09bc, \u09a4\u09be\u09b9\u09b2\u09c7 \u09aa\u09a3\u09cd\u09af \u09b8\u0982\u0997\u09cd\u09b0\u09b9 \u098f\u09ac\u0982 \u09b8\u09be\u09b0\u09cd\u09ad\u09bf\u09b8 \u09b6\u09c7\u09b7\u09c7 \u09aa\u09c1\u09a8\u09b0\u09be\u09af\u09bc \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf\u09b0 \u09aa\u09cd\u09b0\u09af\u09bc\u09cb\u099c\u09a8\u09c0\u09af\u09bc \u09a8\u09bf\u09b0\u09cd\u09a6\u09c7\u09b6\u09a8\u09be \u0986\u09aa\u09a8\u09be\u0995\u09c7 \u099c\u09be\u09a8\u09be\u09a8\u09cb \u09b9\u09ac\u09c7\u0964 \r\n (\u0985\u09a8\u09c1\u09ae\u09cb\u09a6\u09bf\u09a4 \u09b9\u09b2\u09c7, \u09b8\u09ae\u09cd\u09aa\u09c2\u09b0\u09cd\u09a3 \u09aa\u09cd\u09b0\u0995\u09cd\u09b0\u09bf\u09af\u09bc\u09be\u099f\u09bf \u09b8\u09be\u09a7\u09be\u09b0\u09a3\u09a4 \r\n <span class=\"highlight\">\u09ed-\u09e9\u09e6 \u0995\u09be\u09b0\u09cd\u09af\u09a6\u09bf\u09ac\u09b8<\/span>-\u098f\u09b0 \u09ae\u09a7\u09cd\u09af\u09c7 \u09b8\u09ae\u09cd\u09aa\u09a8\u09cd\u09a8 \u09b9\u09af\u09bc\u0964)\r\n <\/p>\r\n\r\n <p class=\"footer\">\r\n \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u099f\u09bf\u09ae \u09b6\u09c0\u0998\u09cd\u09b0\u0987 \u0986\u09aa\u09a8\u09be\u09b0 \u09b8\u09be\u09a5\u09c7 \u09af\u09cb\u0997\u09be\u09af\u09cb\u0997 \u0995\u09b0\u09ac\u09c7\u0964\r\n <\/p>\r\n\r\n<\/div>\r\n\r\n\r\n<div class=\"contact-box\">\r\n\r\n <h3>\u09aa\u09cd\u09b0\u09df\u09cb\u099c\u09a8\u09c7 \u09af\u09cb\u0997\u09be\u09af\u09cb\u0997 \u0995\u09b0\u09c1\u09a8<\/h3>\r\n\r\n <div class=\"contact-items\">\r\n\r\n <a href=\"tel:09658027707\" class=\"contact-item\">\r\n \ud83d\udcde <span>09658-027707<\/span>\r\n <\/a>\r\n\r\n <a href=\"mailto:guruzteam24@.gmail.com\" class=\"contact-item\">\r\n \u2709\ufe0f <span>guruzteam24@.gmail.com<\/span>\r\n <\/a>\r\n\r\n <a href=\"https:\/\/www.guruz.net\" target=\"_blank\" class=\"contact-item\">\r\n \ud83c\udf10 <span>www.guruz.net<\/span>\r\n <\/a>\r\n\r\n <\/div>\r\n\r\n<\/div>\r\n \r\n <button class=\"btn-primary\" onclick=\"window.location.href='https:\/\/guruz.net\/'\" style=\"margin-top:24px\">\u2190 Back to Home<\/button>\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n<div class=\"footer\">\u00a9 2025 GURUZ. All rights reserved.<\/div>\r\n\r\n<script>\r\nconst MAX_VIDEO_SIZE_MB = 500;\r\nconst MAX_VIDEO_SIZE_BYTES = MAX_VIDEO_SIZE_MB * 1024 * 1024;\r\nlet videoFile = null;\r\n\r\nconst agreeCheck = document.getElementById('agreeCheck');\r\nconst btnContinue = document.getElementById('btnContinue');\r\nagreeCheck.addEventListener('change', function() {\r\n btnContinue.disabled = !this.checked;\r\n});\r\n\r\nfunction goToStep(step) {\r\n document.getElementById('step1').classList.toggle('hidden', step !== 1);\r\n document.getElementById('step2').classList.toggle('hidden', step !== 2);\r\n document.getElementById('step3').classList.toggle('hidden', step !== 3);\r\n for (let i = 1; i <= 3; i++) {\r\n document.getElementById('step-ind-' + i).classList.toggle('active', i <= step);\r\n }\r\n window.scrollTo({ top: 0, behavior: 'smooth' });\r\n}\r\n\r\nfunction handleVideo(input) {\r\n const file = input.files[0];\r\n const zone = document.getElementById('uploadZone');\r\n document.getElementById('videoSizeErr').classList.add('hidden');\r\n document.getElementById('videoRequiredErr').classList.add('hidden');\r\n\r\n if (file) {\r\n if (file.size > MAX_VIDEO_SIZE_BYTES) {\r\n zone.classList.remove('has-file');\r\n zone.classList.add('err');\r\n document.getElementById('videoSizeErr').classList.remove('hidden');\r\n document.getElementById('uploadText').textContent = '\u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u09ac\u09b0\u09cd\u09a4\u09ae\u09be\u09a8 \u0985\u09ac\u09b8\u09cd\u09a5\u09be\u09b0 \u0995\u09cd\u09b2\u09bf\u09af\u09bc\u09be\u09b0 \u09ad\u09bf\u09a1\u09bf\u0993 \u0986\u09aa\u09b2\u09cb\u09a1 \u0995\u09b0\u09c1\u09a8';\r\n document.getElementById('uploadSub').textContent = '\u0995\u09cd\u09b2\u09bf\u0995 \u0995\u09b0\u09c1\u09a8 (\u09b8\u09b0\u09cd\u09ac\u09cb\u099a\u09cd\u099a \u09eb\u09e6\u09e6MB)';\r\n videoFile = null;\r\n input.value = '';\r\n return;\r\n }\r\n videoFile = file;\r\n zone.classList.remove('err');\r\n zone.classList.add('has-file');\r\n document.getElementById('uploadText').textContent = file.name;\r\n document.getElementById('uploadSub').textContent = (file.size \/ (1024 * 1024)).toFixed(2) + ' MB';\r\n }\r\n}\r\n\r\nfunction isValidDriveLink(url) {\r\n try {\r\n var parsed = new URL(url);\r\n return parsed.hostname.includes('drive.google.com') || parsed.hostname.includes('docs.google.com');\r\n } catch(e) {\r\n return false;\r\n }\r\n}\r\n\r\nfunction validateAndSubmit() {\r\n var driveLink = document.getElementById('driveLink').value.trim();\r\n var hasVideo = videoFile !== null;\r\n var hasDrive = driveLink.length > 0;\r\n var valid = true;\r\n\r\n \/\/ Hide previous errors\r\n document.getElementById('videoRequiredErr').classList.add('hidden');\r\n document.getElementById('driveLinkErr').classList.add('hidden');\r\n\r\n \/\/ At least one proof required\r\n if (!hasVideo && !hasDrive) {\r\n document.getElementById('videoRequiredErr').classList.remove('hidden');\r\n valid = false;\r\n }\r\n\r\n \/\/ Validate drive link format if provided\r\n if (hasDrive && !isValidDriveLink(driveLink)) {\r\n document.getElementById('driveLinkErr').classList.remove('hidden');\r\n valid = false;\r\n }\r\n\r\n if (!valid) return;\r\n\r\n \/\/ Let browser handle required field validation then submit\r\n document.getElementById('claimForm').submit();\r\n}\r\n\r\nconst urlParams = new URLSearchParams(window.location.search);\r\nif (urlParams.get('submitted') === 'true') { goToStep(3); }\r\nconst form = document.getElementById('claimForm');\r\nform.querySelector('[name=\"_next\"]').value = window.location.href.split('?')[0] + '?submitted=true';\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GURUZ Warranty Claim GURUZ | Warranty Claim Center 1 Terms & Conditions 2 Claim Form 3 Confirmation Terms & Conditions<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-33196","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/pages\/33196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/comments?post=33196"}],"version-history":[{"count":79,"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/pages\/33196\/revisions"}],"predecessor-version":[{"id":33277,"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/pages\/33196\/revisions\/33277"}],"wp:attachment":[{"href":"https:\/\/guruz.net\/hi\/wp-json\/wp\/v2\/media?parent=33196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- This website is optimized by Airlift. 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